May 22, 2023
491
Question:
How do I update my AutoPay Preference (change my AutoPay account)?
Answer:
1. Log in to your Parent Portal Account using the below URL:
https://portals.veracross.com/ssa/parent
2. To the right of the screen, locate and click the GREEN button for My VCPay Account.
If the new AutoPay account has already been added to the VC Pay Wallet:
- Click Manage AutoPay
- Click Change Account for the school year and invoice type you want to update
- Select the new AutoPay account from the dropdown list of accounts
- AutoPay Preferences are updated as soon as the account is selected
If the new AutoPay account has not been saved to the VC Pay Wallet yet:
- Click VCPay Wallet
- Select Add a new Credit Card or Bank Account
- Enter payment account information
- Click Save Account
- Click Back to Portals
- Click Manage AutoPay
- Click Change Account for the school year and invoice type you want to update
- Select the new AutoPay account from the drop down list of accounts
- AutoPay Preferences are updated as soon as the account is selected